Privacy Policy

Last updated: November 2026.

Our commitment to privacy

The AI Industry Association of Australia (“AIIAA”, “we”, “us”, “our”) is a not-for-profit, member-funded organisation. We are committed to protecting your privacy and handling your personal information with care. We handle personal information in line with the 13 Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth). More information about the APPs is available from the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

This policy explains how we collect, use, disclose and store personal information when you use our website, www.aiiaa.com.au, or apply to become a member. “Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, as defined in section 6 of the Privacy Act.

What we collect

We collect personal information directly from you, or your authorised representative, when you:

• apply for membership, by email or through our website;
• contact us, including by phone or text message, or attend or register for our events and webinars;
• subscribe to communications from us.

The information we collect when you apply includes your name, email address, phone number, postal address, organisation name and website, any logo or other files you upload, and your answers to our short survey (why you want to join, skills you could volunteer, and how you heard about us).

When you visit our website, we may also collect technical information automatically, such as your IP address, browser and device type, operating system, pages visited, and the date and time of your visit.

We may occasionally collect information from a third party or public source (for example, your organisation’s website or professional profile) where you have consented, where you would reasonably expect us to, or where it is necessary for a lawful purpose.

Why we collect and how we use it

We collect personal information only where it is reasonably necessary for our functions and activities, including to:

• assess and manage membership applications and member relationships;
• list member organisations and display member logos on our website, where you have provided your logo for that purpose;
• communicate with you about the AIIAA, our events, working groups, research and policy work;
• organise events and volunteer activities;
• operate, maintain and improve our website and services; and
• meet our legal and governance obligations.

If you provide your mobile number, you agree that we may contact you by phone and text message about your application and membership. You can opt out at any time by telling us.

Disclosure and the service providers we use

We do not sell your personal information. We disclose it only where you have consented, where you would reasonably expect it, or where it is required or authorised by law (for example, to prevent a serious threat to life or health, or to assist law enforcement).

We use trusted third-party services to run our website and manage membership. Your information may be handled by these providers, who are required to protect it:

• Website hosting: Vercel Inc. hosts our website and the function that receives form submissions.
• Team messaging: membership applications are delivered to our team through Slack.
• Member community: our member community runs on Slack. If you join it, your name, email address, profile details and messages are handled by Slack and visible to other members according to the channel you post in.
• Membership records (CRM): we record membership enquiries in Salesforce.
• Email delivery: where used, a transactional email provider delivers copies of applications to our team.

Some of these providers store data on servers outside Australia, including in the United States. Where we disclose personal information overseas, we take reasonable steps to ensure the provider handles it consistently with the APPs (APP 8).

Cookies and analytics

Our website may use cookies and similar technologies to understand how the site is used and to improve it. You can usually disable cookies in your browser settings, though some parts of the website may then not work as intended. Embedded content (such as videos) may be hosted by third parties and is governed by their privacy policies. Links to other websites, including LinkedIn, are not covered by this policy.

Direct marketing

We may send you information about the AIIAA, our events and member benefits where you have given consent or would reasonably expect it. Every marketing email includes an unsubscribe link, and you can ask us to stop at any time. We comply with the Spam Act 2003 (Cth).

Security and retention

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure (APP 11). When information is no longer needed for the purpose it was collected, or if you ask us to remove it, we will securely destroy or de-identify it, unless the law requires us to keep it. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Access, correction and quality

You may ask to access the personal information we hold about you and to correct anything that is inaccurate, out of date or incomplete (APPs 12 and 13). We will respond within a reasonable time. In limited circumstances allowed by law, we may not be able to give access, for example where it would unreasonably affect another person’s privacy; if so, we will tell you why.

Complaints

If you think we have breached the Privacy Act or the APPs, please contact us using the details below. We will investigate and respond. If you are not satisfied with our response, you can complain to the OAIC:

Office of the Australian Information Commissioner
GPO Box 5288, Sydney NSW 2001
Phone: 1300 363 992
Web: www.oaic.gov.au

Contact us

For privacy questions or requests, contact the AIIAA Privacy Officer:
Phone: 0424 621 212
Email: steve@thesquarewave.com

We may update this policy from time to time. The current version is always available on this page.